Facility Services Partners Inc. was established in 2008 by two Managing Partners, Malcolm Thomas and Scott Collins. These two executives have a long career providing outsourced facility management and maintenance services for commercial, industrial, and institutional customers. At that time, they wanted to start and design a company that was best in class. In 2011, the company received the Malcolm Baldrige Award for Excellence “Challenger Award”, one of 16 organizations in California to receive such a distinction. The company uses the Malcolm Baldrige Criteria for excellence to operate its business. In 2014, Soka University of America , FSP’s largest client, received APPA’s (the Association for Leadership in Educational Facilities) Award for Excellence. It is APPA’s highest institutional honor providing educational institutions credit for their outstanding achievement in facilities management. FSP is the outsourced Facility Management Department at Soka University. The company continually strives to achieve excellence for its customers and employees. The company is always seeking clients to serve and provide excellent facility management and maintenance services for their organizations.
“The mission of FSP is to provide excellent and leading edge facility related services by establishing strong productive human relationships with its customers, employees, suppliers and services providers.”
Our purpose is to provide facility management, building and equipment maintenance, administrative support services, capital improvement, subcontract management, and related support services to public and private customers.
FSP provides full-time and “per call” facility management and maintenance for public and private organizations. Normal operations require full-time staff at the client sites managed by the FSP Managing Partners.
- Believes that the best technology, procedures, and systems cannot work effectively unless there is a strong focus on the motivation, and caring for people. This includes treating people with dignity, respect, concern, and fairness.
- Has high expectations of its employees and will do everything we can to improve their value to FSP and themselves.
- Will treat our suppliers and service providers as if they are customers and will reward them when the services they provide are exemplary.
- Will always put ourselves into the shoes of our customers to thoroughly understand their position, needs, issues, problems, and concerns. From this understanding, we will be in a position to make sure that we have done everything we can to anticipate, solve, and prevent problems and issues.