Professional Janitorial Services
- Cleaning is done with high attention to detail.
- Employee productivity is ensured through guidelines and controls.
- A team approach is used ensure that work is completed efficiently.
Employee Responsibility
Our program assumes responsibility for communication at all levels within the cleaning organization. We use zone and team cleaning methods depending upon the scope of work and the nature of the buildings. Zone cleaning includes inclusive responsibility for an assigned building or area for each cleaning employee. All personnel are cross-rained to accommodate absences or vacation time. Team cleaning assigns a building or an area to a team where each team member has different areas of specialized responsibility. Specialized activities include vacuuming, surface cleaning and dusting, trash pick-up, restroom cleaning, and recycling.
Safety and Health
FSP has a strong safety orientation. Safety training is provided once per week. Equipment and supplies are color coded for easy identification and correct utilization. The company minimizes the number of chemicals it uses to avoid confusion and promote effective chemical handling. Updated MSDS packets are placed in relatively close proximity throughout the building site to allow quick access should a chemical use problem occur. Safe practices are stressed in terms of cleaning techniques, chemical dispensing, and lifting. Safety is a component of employee performance and wage progression.
Equipment and Storage
Depending upon the application, FSP uses vacuum cleaners that are attached to a custodian’s back or upright vacuum cleaners. The vacuum cleaners used are ergonomically correct thereby avoiding back and other injuries. Vacuum cleaners have multiple filters that are changed out on a systematic basis. FSP uses a mop with a two-compartment bucket that separates fresh water from dirty water and cross contamination is significantly reduced when only fresh water is used for the mopping process. We also use “flat mops” to eliminate the need to wrestle with messy mops and lug heavy cleaning buckets. These mops also minimize the over use of chemicals. Restroom mops and buckets are not comingled with mops for other floor space.
Training
Where merited FSP uses a systematic training program to teach housekeepers a wide array of specialized job responsibilities such as restroom cleaning, blood-borne pathogen training, vacuuming and mopping techniques, safety, and environmentally compliant cleaning practices.
Environmental
The term “clean” is an environmental condition free of unwanted matter in the form of solids, liquids, gases, and living organisms. Housekeepers have the largest impact on building occupants with respect to the indoor environment. The FSP cleaning program supports this responsibility by insuring the use of equipment, supplies, and techniques to remove or reposition unwanted matter so that healthy human activities can take place.
Work loading
After a detailed assessment of the building’s cleaning needs, a building profile is prepared. Cleaning tasks are divided into “routine”, which are items to be done daily, detailing, which are items to be done once per week for all cleaning areas, and “project” work such as carpet extraction, blind cleaning, and floor stripping which is done once per week. Specialist duties are tailored around the building size, layout, and special needs. Team members are then provided job cards to provide a depiction of their duties each day. FSP allows for normal absenteeism and has an Employee Absence Staffing plan in place to adjust schedules to insure that critical housekeeping chores are addressed without providing obsessive demands on the housekeepers.
Compliance Audits and Inspections