Case Studies

Explore Facility Services Partners’ case studies to see how our expert facility management solutions deliver accurate results for businesses and institutions.

Whittier College: Digital Work Orders

The Challenge

Due to a paper-based system, Whittier College struggled with inefficient work order distribution, leading to delays and lost requests. The previous contractor’s poor management and high costs further complicated operations, making it difficult to maintain the campus effectively and address maintenance needs in a timely manner.

Our Solution

Facility Services Partners introduced a new management strategy and transitioned Whittier College to a modern digital work order system. Equipping technicians with handheld devices eliminated paper-based delays, allowing for instant updates, better tracking, and more effective communication, streamlining the facility’s overall maintenance process.

Successful Results and Improved Efficiency

With the new work order system fully integrated, technicians at Whittier College worked more efficiently, using WiFi-enabled devices to receive and track assignments. The improved system enhanced service response times, reporting accuracy, and workflow organization, significantly reducing labor costs while increasing overall operational effectiveness.

Their Problem

The University of La Verne relied on a full-service contract for HVAC system maintenance, which led to high costs, minimal investment, and subpar service quality. The university faced frequent breakdowns and reactive maintenance, increasing expenses while failing to improve overall HVAC system efficiency and reliability.

Our Solution

Facility Services Partners proposed a cost-effective alternative, placing two full-time technicians on-site under a time and materials contract. This approach ensured consistent service, faster response times, and proactive maintenance, eliminating reliance on expensive, on-demand repairs and improving long-term HVAC system performance.

The Results

The University of La Verne significantly reduced HVAC costs with dedicated on-site technicians, improving system efficiency and service quality. The university saved hundreds of thousands of dollars, which were reinvested in new equipment and upgrades, further lowering utility expenses and ensuring a more reliable, energy-efficient HVAC system.

University of La Verne: Full-Time Technicians

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Soka University of America: Energy Investments

The Issue

Soka University of America was experiencing excessively high energy costs, impacting overall operational efficiency and budget allocation. Without a strategic energy management plan, unnecessary expenses continued to accumulate, preventing the university from investing in sustainable, cost-saving facility improvements.

Our Proposal

Facility Services Partners proposed identifying energy investment projects with fast payback periods, ensuring cost-effective upgrades that would deliver immediate savings. Additionally, we sought utility rebates wherever possible, helping Soka University reduce energy expenses while transitioning to more efficient facility operations.

The Results

As the facility maintenance provider for Soka University, FSP successfully secured rebates for lighting, mechanical, and battery storage projects, reducing overall costs. Through corporate partnerships, we participated in free test projects, such as using battery storage to offset electricity spikes, significantly lowering peak demand charges and overall energy expenses.

Their Issue

Avanir Pharmaceuticals struggled with labor coverage for their small facility team, creating challenges when technicians were absent or unavailable. This led to delays in maintenance, reduced efficiency, and potential disruptions to daily operations, making it difficult to maintain consistent facility performance.

Our Solution

Facility Services Partners provided labor support from a nearby site, ensuring seamless coverage when Avanir’s in-house technicians were unavailable. By leveraging off-site technicians familiar with Avanir’s facility, our dedicated team maintained consistent service levels, preventing disruptions and ensuring ongoing facility maintenance.

The Results

With FSP’s flexible staffing solution, Avanir Pharmaceuticals no longer faced gaps in technician coverage. Our ability to deploy trained professionals from a nearby site ensured uninterrupted facility management, keeping their operations running smoothly without the added expense of hiring additional full-time staff.

Avanir Pharmaceuticals: Off-Site Support

Sanford Consortium for Regenerative Medicine: New Contractor

The Problem

The previous contractor at Stanford Consortium for Regenerative Medicine micro-managed the facility manager, creating inefficiencies and limiting their ability to make independent operational decisions. The contractor also charged extra fees for reporting and executive oversight, adding unnecessary costs to the facility’s budget.

Our Resolution

Facility Services Partners replaced the previous contractor while retaining the same facility manager, ensuring continuity and operational stability. Unlike the previous provider, FSP does not charge for executive time, allowing the client to receive oversight, training, and support without additional costs.

The Results

By keeping the incumbent facility manager and providing comprehensive administrative support, FSP improved efficiency, oversight, and cost savings. The client now benefits from strong executive support, better facility management, and accurate reporting—without the burden of unnecessary fees, leading to a more effective and cost-efficient operation.

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