Welcome to FSP
Facility Services Partners, Inc. (FSP) is a Southern California corporation that provides full-time facility related services for clients including building maintenance, custodial services, mailroom operations, shipping, receiving, and administrative support services. The company is lead by the two Managing Partners (one focuses on operations and the other focuses on sales and corporate administration). The company’s major offices are located in Aliso Viejo, California.
Who Is FSP
Facility Services Partners Inc. was established in 2008 by two Managing Partners, Malcolm Thomas and Scott Collins. These two executives have a long career providing outsourced facility management and maintenance services for commercial, industrial, and institutional customers. At that time, they wanted to start and design a company that was best in class. In 2011, the company received the Malcolm Baldrige Award for Excellence “Challenger Award”, one of 16 organizations in California to receive such a distinction. The company uses the Malcolm Baldrige Criteria for excellence to operate its business. In 2014, Soka University of America , FSP’s largest client, received APPA’s (the Association for Leadership in Educational Facilities) Award for Excellence. It is APPA’s highest institutional honor providing educational institutions credit for their outstanding achievement in facilities management. FSP is the outsourced Facility Management Department at Soka University. The company continually strives to achieve excellence for its customers and employees. The company is always seeking clients to serve and provide excellent facility management and maintenance services for their organizations.
- Believes that the best technology, procedures, and systems cannot work effectively unless there is a strong focus on the motivation, and caring for people. This includes treating people with dignity, respect, concern, and fairness.
- Has high expectations of its employees and will do everything we can to improve their value to FSP and themselves.
- Will treat our suppliers and service providers as if they are customers and will reward them when the services they provide are exemplary.
- Will always put ourselves into the shoes of our customers to thoroughly understand their position, needs, issues, problems, and concerns. From this understanding, we will be in a position to make sure that we have done everything we can to anticipate, solve, and prevent problems and issues.